Subscription Agreement (effective November 20, 2026)

Summary of changes

Announced: October 20, 2026 · Effective: November 20, 2026

Reason: Some generation features are costly to run without limits, so we are introducing credits for paid plans and a consent process for any increase in recurring fees.

1. New Article 4-2 (Credits and Usage Limits) — Before: no limit on generations for paid plans. After: BASIC 300 credits per month and 100 per day; PRO 1,500 per month and 300 per day. Background generation uses 1 credit, erase and redraw and image expansion 2, and 4K upscale 5 (PRO only). Unused credits do not carry over.

2. New Article 9-2 (Renewal When the Usage Fee Increases) — Before: none. After: within 30 days before a higher fee is first charged, we notify you and ask for your explicit consent. Without consent, the higher fee is not charged and the subscription ends at the end of the current term.

3. Article 3(5) amended — Renewals with a fee increase follow Article 9-2, and the reference to the renewal-refusal article is corrected (Article 4 → Article 9). The misspelled service name in Articles 1 and 2 is corrected to Photio.

4. New Addendum — Existing monthly subscriptions switch to the new terms on the first billing date on or after the effective date and keep the current terms until then. Annual subscriptions concluded or renewed before the effective date keep the current terms until the end of their term.

Prices (announced separately): Monthly prices do not change. Annual prices for new subscriptions change from USD 42 to USD 70 (BASIC) and from USD 126 to USD 210 (PRO); for existing annual subscriptions, the new price applies at renewal only with your separate consent.

Monthly subscribers may refuse the change or cancel within 30 days of receiving individual notice. If you do not refuse or cancel within that period, you are deemed to have agreed. The new terms do not apply before that period ends, and you can still cancel after they apply.

The current agreement remains available on the Subscription Agreement page until the effective date.

Article 1 (Purpose)

This agreement is intended to regulate the rights and obligations of the company providing information and the members using the internet-related services (hereinafter referred to as "Services") provided by Photio, and it also applies to electronic commerce using PC communication, wireless, etc., as long as it does not contradict the nature of such services.

Article 2 (Interpretation of the Agreement)

1. The definitions of key terms used in this agreement are based on the Photio Terms of Service.

2. Any matters not specified in this agreement and the interpretation of this agreement shall be governed by the "Consumer Protection Act in Electronic Commerce, Etc.," the "Act on Regulation of Terms and Conditions," the "Photio Terms of Service," or common practice.

Article 3 (Conclusion of Service Agreement)

1. A regular subscription service agreement (hereinafter referred to as the "Service Agreement") is concluded when a member who wishes to use the service agrees to this agreement, registers the information required for payment requested by the company, and the company approves the application for service use.

2. The company informs the member of the necessary information for the agreement, such as the contract period, usage fee, and available content, through electronic means, and the member must confirm and acknowledge this information before entering into the service agreement.

3. The company may request verification of the member's information through a third-party organization for real-name verification or personal authentication.

4. The conclusion of the service agreement must be applied by the member, and any leakage of the member's personal information or payment information to a third party for this purpose will result in a restriction on service use.

5. If neither the company nor the member rejects the renewal of the agreement according to Article 9 until the expiration date of the contract period, it will be deemed that the service agreement has been renewed under the same conditions. In this case, the company will charge the usage fee for the renewed service agreement using the payment information pre-registered by the customer. However, if the usage fee for the renewed agreement increases, Article 9-2 applies.

Article 4 (Usage Fee)

1. The usage fee is based on the information separately announced by the company through online means.

Article 4-2 (Credits and Usage Limits)

1. Image generation in the regular subscription service is provided by deducting a set number of credits per feature: background generation 1 credit, erase and redraw 2 credits, image expansion 2 credits, and 4K upscale 5 credits.

2. Credits and daily limits by plan: the BASIC plan provides 300 credits per month, with up to 100 credits usable per day. The PRO plan provides 1,500 credits per month, with up to 300 credits usable per day. 4K upscale is available only on the PRO plan.

3. Monthly credits are granted on each billing date for monthly subscriptions, and on the same day each month based on the date the annual subscription under the new plan starts or renews. In a month without that date, credits are granted on the last day of the month.

4. The daily limit resets every day at 9:00 a.m. Korea Standard Time (00:00 UTC).

5. Granted credits can be used until the next grant date. Unused credits do not carry over to the next month and cannot be transferred to another member. Unused credits cannot be exchanged for cash. However, this paragraph does not limit any right of withdrawal, cancellation, or refund under applicable law and Article 20 of the Photio Terms of Service, or any refund terms separately agreed with the member.

6. Members can check their remaining credits and next grant date in the service.

7. If the company changes the standards in paragraphs 1 and 2 to the member's disadvantage, it will give advance notice following the procedure in Article 4 of the Photio Terms of Service.

Article 5 (Payment of Usage Fee)

1. The usage fee is generally paid in advance before using the service. However, there may be exceptions if the company has specified a trial period.

2. Except as separately determined by the company, fees are charged on a monthly basis based on the member's number.

3. If a member does not wish to have regular payments, they must apply for termination before the automatic payment date.

4. There will be no refund for the remaining days when regular payment is terminated, and the member can continue to use the service during the remaining days.

5. The company will notify the member via SMS, email, etc., 7 days before the end of the free trial or regular payment period.

Article 6 (Payment Method for Usage Fee)

1. Users who are required to pay the usage fee must make the payment by the payment due date based on the information announced by the company through online means when they receive the fee billing from the company.

Article 7 (User of Usage Fee)

1. Generally, the user of the usage fee is the user. However, the company may designate another person as the user of the usage fee in cases recognized by the company.

2. The user of the usage fee under the clause exception of the first paragraph is jointly responsible with the user for all obligations, including usage fees, that the user must pay to the company.

Article 8 (Objection to Usage Fee)

1. In case of an error in usage fee billing and other matters, the company must take one of the following actions upon the user's request (objection).

a. bIn the case of an overpayment of fees, the amount is refunded. However, if the user agrees, the amount can be deducted from the next month's fee.

b. If a user has fees in arrears to be returned, they are deducted first and then refunded.

c. In the case of an underbilling, it is charged in the following month.

d. Objections to usage fees must be made within 3 months from the date the reason for the objection occurred.

Article 9 (Refusal of Contract Renewal)

1. The company will notify the member of the fact that a regular subscription service contract is renewed, that the free trial period is ending, or the regular payment is due 7 days before the contract renewal date using SMS or email.

2. The member can refuse the renewal of the service agreement by applying for service suspension on the website.

3. If the member rejects the renewal of the regular subscription service contract according to the second paragraph, the existing service agreement will remain valid until the end of the contract period.

Article 9-2 (Renewal When the Usage Fee Increases)

1. If the company increases the usage fee of the regular subscription service, it will, within 30 days before the increased fee is first charged, notify the member electronically of the payment date and time, the prices before and after, and the payment method, obtain the member's explicit consent, and explain the conditions and methods for refusing the increase or canceling the subscription and the effect of doing so.

2. If the member does not consent to the increase or does not respond, the company will not charge the increased fee, and the service agreement will end on the last day of the current contract period.

3. Even after consenting, the member may withdraw consent at any time before the increased fee is charged.

Article 10 (Change or Suspension of Regular Subscription Service)

1. The company has an obligation to reasonably continue service operation to maintain regular subscription services. However, the company may change or suspend all or part of the regular subscription service when any of the following circumstances apply:

a. Natural disasters, force majeure, war, riots, fires, strikes, government agency control, disease, or other reasons that cannot be controlled by the company or that are likely to occur.

b. When electric communication services are not provided by a telecommunications service provider.

c. Maintenance, replacement, or failure of information and communication equipment, including the company's system, and communication disruption.

d. Changes or suspensions caused by reasons related to the operation of services provided through partnership with third-party service providers.

e. Other circumstances that significantly hinder the smooth operation of the company.

2. If the company plans to change or suspend regular subscription services according to the first paragraph, it will notify the member in advance through electronic means, providing information about the reason, date, and duration. However, in unavoidable situations, the notification may be made afterward.

Article 11 (Termination of Service Agreement)

1. When a user wants to terminate the service use agreement, they must apply for termination to the company in advance through online or telephone contact.

2. In the event of the following circumstances, the company may terminate the contract without prior notice, and if applicable under subparagraphs 'a' through 'b,' the company may claim damages from the member:

a. If the member tarnishes the company's reputation.

b. If the member intentionally disrupts service operation.

c. If the member uses another person's account number or credit card number.

d. If the member uses another person's user ID and password.

e. If the member submits a false application.

f. If the member engages in immoral behavior, violates public order, or is deemed unsuitable by the company as a user.

g. If the member engages in commercial activities or provides services to others without prior approval from the company.

h. Other circumstances in which the company deems the user unsuitable.

Article 12 (Effects of Contract Termination)

1. In case of termination of regular payment services, there will be no refund for the remaining days, and the service can be used during the remaining days.

Addendum

1. This agreement takes effect on November 20, 2026.

2. For monthly subscriptions concluded or renewed before the effective date, this agreement applies from the first billing date on or after the effective date. However, if 30 days have not yet passed since the member received individual notice, it applies from the first billing date after that 30-day period ends.

3. Annual subscriptions concluded or renewed before the effective date remain under the previous agreement and conditions until the end of their contract period, and Article 9-2 applies at renewal.